Frequently Asked Questions
Everything you need to know about shopping for your little ones.
How do I determine the right size for my child?
We provide a detailed size guide on every product page that includes measurements for height, chest, and waist. Since children grow quickly, we generally recommend sizing up if your child is between sizes.
What is your return policy for kids' clothing?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, swimwear and undergarments cannot be returned unless they are defective.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner for a special occasion.
Are the materials used safe for sensitive skin?
Absolutely. At Hugs For Kids, we prioritize organic cotton and OEKO-TEX certified fabrics to ensure our garments are free from harmful chemicals and gentle on your child's skin.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
Can I change or cancel my order after it has been placed?
Orders move quickly through our warehouse, but we have a 1-hour window after placement where we can attempt to cancel or modify your order. Please contact our support team immediately via live chat.